Keyholding & Response

Keyholding & Response

We have grown our response and patrol service to become one of the largest operated by any independent UK security company.

Our clients are diverse and range from industrial and manufacturing plants and universities through to private houses.

We understand that a rapid response is vital in order to ensure the protection of your premises and the efficient resolution of any activation.

Our service is streamlined through the use of:

  • Regional response and support hubs.
  • Spot-On vehicle tracking system allowing our Control Room staff to immediately allocate the closest response unit.
  • KeySafe installation on remote sites to eliminate down time returning to base for keys and instructions.
  • Tablets for all response units to allow our Control Room to immediately send operations instructions to responders.

Our Control Centre is permanently manned by a team of highly experienced Controllers. When our responders need assistance or advice they are able to talk to a senior member of staff who fully understands the issues.

Our response service deals with security issues 24 hours a day. Our Control Room has immediate access to specific Assignment Instructions for every client and will work in partnership and actively encourage a strong relationship with all stakeholders, helping to prevent crime and disruption.

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