Quality Assured

Constant operate to the highest industry and professional standards. Our quality management system is applied to the running of every part of our business, so that we can understand, meet and exceed the expectations of our customers.

The quality management system operates to ISO 9001, the Security Industry – Approved Contractor Scheme and the Private Security Industry Act 2001.

Unlike many of our main competitors, in addition to the UKAS Management Systems accreditation, Constant also holds UKAS Product Certification. The significance of this for our clients is that we are inspected every six months by the National Security Inspectorate to ensure that we continue to meet or exceed the stringent requirements of the British Standards which relate to our industry, specifically the codes of practice for:  

  • BS 10800:2020         -           Provision of Security Services
  • ISO 9001:2015          -           Quality Management Systems

A specific area of differentiation within the security industry is in those companies who operate to standards covering all aspects of services provided:  

  • BS 7984-3:2020        -           Provision of Mobile Security Services
  • BS 7499:2020           -           Provision of Static Site Guarding Security Services
  • BS 7984-1:2016        -           Keyholding and Response Services
  • BS 7958:2015           -           Closed Circuit Television
  • BS 7960:2016           -           Door Supervision
  • BS 8406:2009           -           Event Stewarding and Crowd Safety
  • BS 7958:2015           -           Closed Circuit Television
  • BS 7858:2019           -           Screening NSI/ACS Passport Specification

Our accreditation to these advanced operational standards which are audited by the National Security Inspectorate means that our customers can gain confidence from this independent verification that we will provide the highest quality service. 

Constant Security Services Ltd also hold Security Industry Authority - Approved Contractor Status for the provision of Security Guarding, Keyholding, Public Space CCTV and Door Supervision services.

Our independently assessed Approved Contractor Scheme Score has improved every year since the schemes inception, now standing at +136 points, compared to a threshold score for the top 5% in the industry of +129 points.

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